Another utility company that serves Miami County has suspended service shutoffs amid economic concerns linked to the COVID-19 outbreak.
“We’ve voluntarily suspended disconnects for customers unable to pay their NIPSCO bills,” a Friday evening news release from NIPSCO president Violet Sistovaris said. “This suspension applies to both residential, commercial and industrial customers and will remain in effect until further notice. In addition, we’re offering our most flexible payment plans to customers experiencing hardship as a result of COVID-19.”
The release also laid out plans the company has made to transition employees who are able to work from home and for others to keep their services in place during the outbreak.
The move by the electric and natural gas provider follows that of several others around the state including Peru Utilities who announced last week that it was suspending service shutoffs as well as late payments.
That “moratorium” is in place, for now, until April 30.
Though the news release from NIPSCO did not specify a timeline, a notice on the company’s website said that they were “offering to customers who indicate either an impact or hardship as a result of COVID-19 our most flexible payment plans, and we will suspend late payment charges until May 1.”
Those with additional questions are asked to contact customer service at 1-800-4-NIPSCO. The company’s website is www.nipsco.com.